Creating your event
How do I set up my event?
Create an account, add your wedding date and choose the day guest uploads should open. Once you have chosen and paid for a package, your QR code and gallery unlock.
I entered the wrong wedding date — can I change it?
You can reschedule while guest uploads have not opened yet. Once the window has opened the date is locked to protect your gallery period; get in touch and we will help.
QR codes and guests
How do guests upload?
They scan your QR code, their browser opens your event page, and they pick photos or videos or capture something new. There is no app and no sign-up.
Do guests have to give their name?
No. A name is optional and only used so you can see who shared what. Guests can continue without one.
Can guests see each other's photos?
No. Guests only ever see their own uploads. The full gallery is visible to your account alone.
Upload window and storage
When can guests upload?
You choose the opening day. The window then stays open for 30 days and closes automatically. Your wedding date must fall inside that window, so it can start earlier — for a rehearsal dinner, for instance.
How much can be uploaded?
Every package includes a set upload allowance and a guest-count guideline. You can see how much has been used from your event dashboard at any time.
Are videos supported?
Video uploads depend on the package you choose, including a maximum length per clip. The package details show exactly what is included.
Your gallery and downloads
Who can open the gallery?
Only you, signed in to the account that created the event. Nothing is public and there is no shareable gallery link.
How do I download everything?
From the gallery you can download a single memory, a selection, or everything at once as a zip. Downloads are always the original files exactly as they were uploaded.
How is the gallery ordered?
Chronologically, using the capture time from each photo or video where it is available, grouped by day.
Payments, privacy and expiry
How do I pay?
Packages are paid once, up front, through PayFast. Your event unlocks as soon as the payment is confirmed with us directly by PayFast.
How long do we keep the gallery?
Each package includes a gallery period counted from your wedding date, followed by a short recovery period so nothing disappears unexpectedly. Download your originals before the period ends, or contact us if you need more time.
What happens to our data?
Media is stored privately and never shared, except with the service providers that host and protect it for us. Our Privacy Notice explains what we hold and for how long, and you can submit a privacy request at any time.